We're here to help
If you have questions or need assistance with the game, purchases, account access, or other issues related to the Services, please contact us using the details below.
Get in Touch
Email: cs@merryvalegame.com
Company: SENTOW PTY LTD
Address:Unit 113, 368 Sussex Street, SYDNEY NSW 2000
Response Time
We aim to respond within 3–5 business days.
To help us assist you more efficiently, please include relevant information such as screenshots, your device model, transaction details, or a description of the issue.
For privacy-related requests, please include enough information for us to identify and respond to your request.