Your privacy matters to us
Last Updated: September 2026
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our game and related services (the “Services”).
We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where applicable.
By accessing or using the Services, you acknowledge that your personal information will be handled as described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
Account information: If you create an account, we may collect information such as your username, email address, and account-related information.
Communications: When you contact customer support, we collect the information you provide in your inquiry or correspondence.
Transaction information: When you make in-game purchases, we may collect transaction-related information, such as purchase details and transaction identifiers. Payment processing is handled by third-party payment service providers. We do not store full payment card details.
1.2 Information Collected Automatically
Technical data: Such as your IP address, device type, operating system, browser type, and device identifiers.
Usage data: Such as game progress, session duration, feature interactions, in-game activity, and error logs.
Cookies and similar technologies: We may use cookies and similar technologies to support functionality, understand how the Services are used, and improve the user experience.
2. How We Use Your Information
We may use personal information to:
Operate, maintain, and improve the Services;
Provide customer support and respond to inquiries;
Process in-game transactions and deliver purchased digital content;
Send service-related communications;
Detect, prevent, and address fraud, security issues, and violations of our terms and policies; and
Comply with applicable legal and regulatory obligations.
3. Use and Disclosure of Personal Information
We do not sell your personal information.
We may disclose personal information:
To service providers: We may share information with trusted providers, such as hosting, analytics, customer support, and payment service providers, that assist us in operating the Services.
When required by law: We may disclose information where required or authorized by applicable law, legal process, or a government authority, or where reasonably necessary to protect the rights, safety, or property of any person.
In connection with business transactions: Personal information may be disclosed as part of a merger, acquisition, restructuring, or sale of assets, subject to applicable privacy requirements.
4. Cross-Border Data Transfers
We may use service providers located outside Australia, which means your personal information may be stored or processed overseas.
Where we disclose personal information to overseas recipients, we take reasonable steps to ensure that the information is handled in accordance with applicable privacy requirements.
5. Cookies and Similar Technologies
We may use cookies and similar technologies to:
Enable essential website functionality;
Understand usage patterns and measure performance; and
Improve the Services and user experience.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmission or storage can be guaranteed to be completely secure.
Where a data breach is likely to result in serious harm, we will comply with our obligations under the Notifiable Data Breaches scheme and other applicable laws.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide and operate the Services;
Fulfill the purposes described in this Privacy Policy;
Meet legal and regulatory obligations; and
Resolve disputes and enforce our agreements.
When personal information is no longer required, we will take reasonable steps to delete or de-identify it, subject to applicable legal or operational requirements.
8. Your Privacy Rights
Subject to applicable law, you may request access to the personal information we hold about you and request correction of inaccurate or incomplete information.
Where applicable, you may also request that we delete or de-identify personal information that we no longer need.
If you believe we have mishandled your personal information, you may contact us so that we can investigate and respond to your concern. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us using the email address provided on our Contact Us page.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Governing Law
This Privacy Policy is governed by the laws of Australia, to the extent applicable.